Cookie Policy

Cookies are small text files that a website stores in your browser or on your device to recognize a browser, maintain a session, remember preferences, or complete a requested function.

• localStorage: used to store workbench templates, output sizes, and recently used login preferences in your browser until you clear browser data.
• sessionStorage: used for temporary state during a browsing session, such as login redirect paths, and usually cleared when the tab or browser session ends.
• Third-party storage: when you choose to use payment, login, or live support services, those providers may set cookies or similar storage under their own policies.

We use cookies and similar technologies only as needed to provide, maintain, protect, and improve Crop Pro.

• Maintain login sessions and authenticate accounts.
• Protect accounts and prevent abuse, fraud, unauthorized access, and security attacks.
• Remember language, redirect paths, and recently used login methods.
• Save local workbench templates, output sizes, aspect ratios, margins, logo settings, and related image processing preferences.
• Support subscription, credit pack, billing portal, refund, and subscription management flows.
• Maintain live support sessions and support request context when you choose to use live chat.

• Strictly necessary: used for account registration, login, logout, session validation, Google login, email verification login, redirect paths, endpoint protection, payment callbacks, admin access, account security, subscription status, credit balances, order state, and essential security or error logs.
• Functionality and preferences: used to remember language or region preferences, recently used login methods, Batch Crop custom templates and output settings, Headless Face Crop custom output settings, and Cutout & Resize custom output settings.
• Live support: Tawk.to may use cookies, local storage, session storage, or similar technologies to keep chat connections active, remember widget state, manage multi-tab visits, and help support staff understand live support context.
• Payment and billing: Stripe or other payment providers may use cookies or similar technologies on checkout, billing portal, and payment service pages for payment completion, security verification, fraud prevention, accounting, and compliance.

If you are logged in and choose to use live support, we may send Tawk.to necessary account support information, such as user ID, public ID, display name, and email address, to identify and handle account-related support requests.

• Google: used for Google login and account authentication.
• Stripe: used for payments, subscriptions, billing portal flows, fraud prevention, and transaction compliance.
• Tawk.to: used for live support and support requests.
• Hosting, security, email, and image processing providers: used to provide infrastructure, send verification codes or service notices, process image tasks you request, and maintain service availability and security.

Third-party services are not fully controlled by this Cookie Policy. You should also review the privacy policies, cookie policies, and terms of those third-party services.

• Delete or block cookies in your browser settings.
• Clear localStorage, sessionStorage, cache, and site data.
• Use browser private mode or site permission settings.
• Manage non-essential features in any cookie or privacy preference controls we provide.
• Choose not to click or enable live support or other third-party features.

If you disable or clear necessary cookies and browser storage, login, Google sign-in, email verification login, account security checks, saved templates, workbench settings, payment flows, credit balances, billing portal flows, and live support sessions may not work correctly.

Some browsers provide a Do Not Track signal. Because there is no consistent industry standard for responding to this signal, websites and third-party services may handle it differently.

Strictly necessary login, security, payment, and user-requested service technologies usually continue to operate even when Do Not Track is enabled. If we use technologies that require consent for analytics or advertising, we will provide choices through cookie or privacy preference settings.

We may update this Cookie Policy when our product features, third-party services, legal requirements, or technical implementation change. For material changes, we will provide notice through the website, in-product notice, email, or another reasonable method.

If you have questions about this Cookie Policy, cookie use, or privacy settings, contact us at tickets@croppro.p.tawk.email.